Dispatcher – Haley Mechanical
Pay: $22.00 – $27.00 per hour
Schedule: Monday – Friday | Full-Time
Why Work With Us:
Haley Mechanical’s leadership team combines the benefits of being a well-run local business with the tools and resources of a strong, growing organization. We put our people first and are committed to their success and professional development. Both our new and long-time customers rely on us to send only the best in the industry to resolve the critical issues affecting their homes.
Responsibilities:
- Receive emergency and non-emergency calls and document critical information as needed
- Knowledgeably prioritize calls based on urgency and importance
- Monitor field technicians to effectively manage schedules and optimize time utilization
- Schedule customer appointments using right tech/right call guidelines
- Perform accurate data entry to track calls, jobs, and customer information
Qualifications:
- Previous dispatching experience required
- Home services industry experience and/or ServiceTitan experience strongly preferred
- Strong attention to detail and organizational skills
- Dependable, conscientious team player
- High standards for honesty, integrity, professionalism, and attitude
Benefits:
- Health Coverage: Employer-paid medical, dental, and vision plan options
- Insurance: Life, AD&D, and long-term disability included; optional short-term and gap coverage
- Savings Accounts: FSA and HSA contribution options
- Retirement: 401(k) available upon hire with employer match; Traditional and Roth options
Time Off & Perks:
- Paid time off and paid holidays
- Paid parental leave
Growth and Training Opportunities:
- Tuition reimbursement
- Ongoing training and professional development
Requirements:
- Successful completion of pre-employment screening, including assessments, interviews, background checks, and drug screening
Haley Mechanical is an Equal Opportunity Employer. We encourage applications from candidates of all backgrounds and experiences.
